The dangerous 360 Feedback: the FSA and the banking crisis
March 17th, 2009 | Published in Measuring Performance
The dangerous 360 appraisal and where was HR? The FSA and the banking crisis
Read this article in Personnel Today by clicking on the link, and see our response below:
It’s not the 360 Degree Feedback itself that’s dangerous here, but rather, as you point out, its use as a box ticking exercise.
The bigger issue of course is the incestous relationship between the bankers and the regulator, which was made so patently obvious in the recent news about James Crosby.
Being clear on purpose, relationships and outcomes is critical if 360 Degree Feedback is going to be meaningful. But don’t criticise the hammer if the workman’s not up to the job!
