CPD and Talent Management
August 24th, 2009 | Published in 360 Degree Feedback, Coaching, Employee engagement, Measuring Performance, Training Management
In this article in Training Zone the author discusses the way technology is changing the way individuals learn, develop and manage their careers.
Individual learning and development does indeed translate into ubiquitous performance support, and e-learning and other online forms of learning are brilliant for doing this.
Whilst the individual is certainly responsible for building their personal brand and their skill set, organisations that employ individuals need (now more than ever) to link the performance support they provide to the skills and performance that the organisation needs to succeed.
For the organisation to provide the right performance support, it needs to:
1. Identify the critical skills the organisation needs in order to achieve its strategic goals
2. Identify who the key people are who are going to deliver those goals - These are not necessarily the top
teams - a study by a global courier company found that the key people for them were their delivery drivers
3. Measure the strengths of those critical skills in the key people or group
4. Concentrate on filling the critical skills or competence gaps in the key groups (using both development activities and on the job experience)
5. Consistently and regularly measure the results and refine the training and refine development activities based on those results.
For more information on online tools and support for talent management, visit
www.tracksurveys.co.uk
