Feedforward is an important part of 360 Degree Feedback
June 23rd, 2010 | Published in 360 Degree Feedback, Coaching, Employee engagement, Feedback, Feedforward, Giving 360 Degree Feedback, Leadership skills, Management skills, Measuring Performance, Self awareness, management development, motivation
In this article, the brilliant Marshall Goldsmith talks about an exercise he conducts in providing Feedforward, as well as feedback, to people who are looking to change their behaviours and improve their leadership skills.
For me the critical points are that:
1. This is an important supplement to feedback, including 360 Degree Feedback - we always recommend that colleagues provide Feedforward in some way….How Mary can manage team meetings more effectively, Things I would like to see Mary start doing,  or What I would like to see Mary continue doing…
2. There is a more positive response because the Feedforward can feel less judgemental than feedback
3. It’s critical that people receiving feedback are able to listen and take it on board - more on this in another blog - but Marshall Goldsmith is big on saying ‘Thanks for your feedback’ and then keeping quiet!
