360 Feedback Blog

In this great article, the writer explains the physiology behind how we listen and how we interpret what we hear.  It’s certainly hard to stand back and listen objectively, and we can be very selective with what we hear, and what we do about it.

People can made immediate assumptions about what they think you’re telling them, and respond less than positively.

Good listening skills are a critical skill set that successful leaders, managers and influencers all demonstrate frequently or almost  all the time.They’re also one of the key skills that, with a bit of work, can complement and enhance someone who’s already got a broad range of good management or leadership skills.  A good way to become a better listener is to ask your colleagues to tell you each time they catch you not listening for what they’re trying to tell you, or ignoring their messages.  Becoming aware of this habit through feedback can help you to change and improve those critical skills.